If your order has not been received, please wait 48 business hours to see if the package gets delivered. After this time, please contact customer service for support. If you have not received the package and it is beyond the 30 days from the stated delivery date, unfortunately, we will not be able to refund the order, send a replacement order or issue a store credit.
Articles in this section
- What is The Sak shipping timeframe?
- My order has shipped, but I no longer want the order. Can I refuse the incoming package?
- I never received my order, what should I do?
- I entered the wrong address, what should I do?
- What is the shipping subscription service and how does it work?
- Do you ship to APO/FPO, PO Box or US Territories?
- What carrier do you use?
- How do I know if my order shipped out?
- Do you ship internationally?