Orders are usually shipped within 24-48 hours. Orders only ship Monday through Friday. Customized and Personalized bags do not apply, please refer to product pages for most up to date shipping promise. Shipping may differ on days during national holidays.
Need to contact us? Click Here our friendly customer service team will be sure to get back to you within 24 hours, Monday-Friday. Sending in multiple tickets will delay response time.
As a reminder, customer service is closed on Saturday and Sunday.
The Sak Shipping Information
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shipping method |
standard (arrives in 5-10 business days from ship date)
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ground (arrives in 4-7 business days from ship date)
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expedited (arrives 2-3 business day from ship date)
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international (Canada arrives in 15-25 business days from the date purchased. Australia and other countries 25-45 days from the date purchased. Subject to in country and local holiday closures)
|
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shipping cost (no AK/HI) |
$15.00 (free for orders over $125 after discounts and before tax.) |
$18.00 (n/a for PO Boxes) |
$45.00 (n/a for PO Boxes) |
shipping price and customs/duties fees shown at checkout and vary based on destination (free shipping does not apply) |
|
shipping cost for suitcases (no AK/HI)* |
$15.00
|
$18.00 (additional cost applied) |
$45.00 (additional cost applied) |
shipping price and customs/duties fees shown at checkout and vary based on destination (free shipping does not apply) |
|
shipping cost (alaska and hawaii)* |
n/a |
n/a |
$50.00 |
n/a |
|
shipping cost (custom bags)* |
$20.00 (via DHL Express) |
n/a |
n/a |
shipping price and customs/duties fees shown at checkout and vary based on destination (free shipping does not apply) |
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subscription service |
Free for one year ($25) |
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*Free shipping promotions do not apply.
Operating hours: We ship on weekdays, Monday through Friday. The Warehouse is closed on weekends.
Processing time: Please note: due to high demand, these shipping timeframes may be delayed by 24-36 hours.
International shipping: We currently ship to international addresses via BorderGuru. By partnering with BorderGuru for international shipments we make it simple for you, by offering a way to pay international customs fees upfront. Customs fees and duties are included in the shipping price calculated during checkout. This will expedite delivery, make the order process more reliable and keep the costs down.
Non-shipping dates: We observe the following holidays and do not ship on:
New Year's Day
MLK Day
President's Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Thanksgiving Day
Holiday Closing- December 24th & December 25th