The Sak product is protected by a one-year limited warranty for any defective or damaged product with normal use. This does not include reasonable wear & tear or color transfer made from clothing. Proof of purchase and photos are required. Customer is responsible for any costs associated with shipping.
If you purchased the product on our site click here
You can select warranty and the same item if available will be selected for you.
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If you have a damaged or defective The Sak item that was purchased outside of our retail website, from a full priced department store or any third party full price retailer, and is beyond the return policy of the retailer, please contact Customer Service/Warranty Department to review your claim. To submit a claim, please contact customerservice@thesak.com.
This warranty does not apply to purchases made at discount retailers or used item resale sites.